Address Book Help
Index

# Troubleshooting synchronizing Address Book with Exchange

## If you are having problems synchronizing Address Book with Exchange, try the following:

- To stop synching with Exchange, open the General pane of Address Book Preferences. Deselect the "Synchronize with Exchange" checkbox.

- If you can't I specify to sync hourly, check the schedule. The "Synchronize every hour" checkbox will be disabled if iSync is already scheduled to run within the next hour.

- If iSync tells says Exchange isn't available, the Outlook Web Access server URL you entered in Address Book Preferences might be incorrect. Your user name or password might be incorrect. If this is the first time you've used Exchange, the server might not be ready for you. This can be fixed by opening the Outlook Web Access page in a web server.

## See also

solving problems

syncing Address book